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FAQs

As of 14/09/21 postage to Ireland is temporarily suspended. There is a problem with customs and orders are not arriving. Sorry for this inconvenience. Hopefully, it will soon be sorted out.

I don't have a shop and I don't supply to other shops, I only sell direct to customers on this website.

If you prefer you may call and place your order over the phone on +44 (0) 1609760142.

All major Debit Cards and Credit Cards are accepted.

I realise how important security information is that you provide to me. The Umpie website uses high-level Secure Socket Layer (SSL) encryption technology, the most advanced security software currently available for online transactions.  You can be assured that I take the security of your payment and personal details very seriously.
You can tell whether a page is secure as 'https" will replace the 'http' at the front of the www.umpiehandbags.com in your browser and a small locked padlock will appear in your browser window.

UK delivery charges are:


£5.00 for all Handbags
£10.00 for Weekend Bags

Despatch is by Royal Mail First Class, within 7 days of your order being placed.

A signature will not be required. All orders are despatched as soon as possible, but please allow up to 7 days from the date of your order being placed.

Europe delivery charges are:

£15.00 for all Handbags
£18.00 for Weekend Bags

For the rest of the world delivery charges are:

£27.00 for all Handbags
£30.00 for Weekend Bags 

Despatch is by Royal Mail International Tracked & Signed, within 7 days of your order being placed.

A signature will be required.

Items are delivered duty unpaid (DDU) responsibility is only taken for shipping the product. Please be aware that the customer may need to pay any import costs, such as duties and clearing fees. 

Umpie Handbags operate a 30 day returns policy.
Click here to read our full policy...

If you wish to return an item you will be responsible for the return postage. Sorry but I am unable to offer free returns.